NDIS Services

NDIS Support Coordination at Feelings and Healing

At Feelings and Healing, we understand that every participant's journey with the National Disability Insurance Scheme (NDIS) is unique. That's why we offer tailored Support Coordination services designed to meet the varying needs of NDIS participants. Our approach is to help individuals connect with the right supports, build independence, and confidently manage their NDIS plan. We offer services across three levels of support, each designed to suit different levels of complexity and participant needs.

NDIS Provider no:4050167391
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Level 1: Support Connection

Support Connection is ideal for individuals who are just beginning to navigate the NDIS and need help understanding their plan, connecting to providers, and accessing community resources. This level of support is designed to help participants get the most out of their NDIS plan by building their confidence and skills to manage it independently over time.

What We Offer:

  • Plan Understanding: We work closely with participants to ensure they clearly understand their NDIS plan and funding categories.
  • Connecting to Providers: Our team helps you connect with NDIS-approved providers who are best suited to meet your needs and goals.
  • Linking to Community & Mainstream Supports: We assist in connecting you to relevant community resources and mainstream services that complement your NDIS supports.
  • Building Confidence & Skills: We focus on increasing your self-sufficiency and confidence, empowering you to manage your plan independently as you progress.

Level 2: Coordination of Supports

Coordination of Supports is for participants who require more comprehensive support to manage a combination of services and maintain a higher level of independence. At this level, our team helps you build the skills necessary to manage daily tasks, engage in community life, and maintain relationships, while ensuring your supports are coordinated effectively.

What We Offer:

  • Tailored Support Plans: We work with you to create a customized approach to service delivery, ensuring that the right mix of supports is in place to meet your needs.
  • Independence Building: We assist in developing essential skills such as managing daily tasks, personal care, and maintaining relationships, helping you achieve greater independence.
  • Community Inclusion: We ensure you have opportunities to participate in community activities and social events, fostering a sense of belonging and connection.
  • Skill Development: Our team helps you build the skills necessary to manage and direct your services, giving you greater control over your life and supports.
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Level 3: Specialist Support Coordination

Specialist Support Coordination is designed for participants with complex situations who require higher-level, specialized support. This level is tailored for individuals facing additional challenges in managing their supports and navigating their NDIS plan. Our specialist support coordinators provide expert assistance to ensure that complex needs are met, and services are delivered consistently.

What We Offer:

  • Complex Support Needs Management: We provide in-depth support for participants with complex needs, helping them manage intricate situations and support environments.
  • Specialist Expertise: Our experienced specialist support coordinators work closely with you to create effective strategies to overcome challenges and ensure all your needs are met.
  • Consistent Service Delivery: We work to ensure a seamless flow of services, reducing disruptions and maintaining a high standard of care and support.
  • Crisis Intervention & Problem Solving: Our team is available to assist with any urgent challenges or crises that arise, ensuring you receive timely interventions and appropriate support.

Why Choose Feelings and Healing?

At Feelings and Healing, our team is dedicated to empowering you throughout your NDIS journey. We understand that every participant's needs are unique, and we offer personalized, compassionate support at every level.

What Sets Us Apart:

  • Experienced Support Coordinators: Our team is made up of skilled professionals with extensive experience in NDIS support coordination.
  • Personalized Service: We tailor our services to meet your individual needs, ensuring the right level of support at the right time.
  • Ongoing Guidance: We provide continuous support and check-ins to ensure your services remain effective and your goals are being met.
  • Clear & Transparent Communication: We keep you informed and empowered by ensuring you fully understand your plan, your rights, and available supports.
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NDIS Core Supports at Feelings and Healing Pty Ltd

At Feelings and Healing Pty Ltd, we are committed to helping NDIS participants access the resources and supports they need to lead fulfilling, independent lives.

Your NDIS Core Support budget is a key part of this, providing funding to assist with everyday activities and disability-related expenses. This budget is designed to help you meet daily needs, work toward your goals, and build foundational life skills.

It's important to remember that your Core Support budget can only be used for costs related to your disability. This means that while your Core Support can cover essential support needs, it cannot be used for general living expenses such as rent or groceries. However, the flexibility of your Core Support budget allows you to creatively tailor it to meet your evolving needs over time.

What's Included in Your Core Support Budget

Your NDIS Core Support budget is divided into four categories, each focused on a different area of your life. These categories ensure that the support you receive is broad, allowing you to live as independently as possible.

  • Activities of Daily LivingThis category includes supports that help you carry out essential daily tasks, from personal care to household chores. It includes supports like a daily support worker or short-term respite accommodation.
  • Consumables This budget category covers non-reusable disability-related items that you need to perform daily activities. Examples include continence products, wound care items, or other necessary medical equipment.
  • Assistance with Social, Community, and Economic Participation These supports help you engage with social, community, and work-related activities. It can include assistance attending social events, participating in community groups, or accessing job training and employment supports.
  • Transport The Transport budget helps cover the cost of travel to appointments, social events, and other essential activities. Typically, this is provided as a monthly set payment.

Core Support Budget Flexibility

Your Core Support Budget is the most flexible part of your NDIS plan. While the budget is split across different categories (Daily Activities, Consumables, Participation, and Transport), the NDIA allows you to move funds between these categories without needing to review your plan. This flexibility is designed to accommodate the changing nature of your needs as you progress toward greater independence.

For example, you may initially need assistance with daily tasks like eating, but over time, you might develop the skills to eat independently with the help of assistive tools.

If you no longer need a support worker for eating, you could move those funds to purchase specialized utensils through your Consumables budget.

This flexibility allows you to adjust your spending as needed, based on the evolving goals and requirements of your plan.

Core Support Budget Limitations

While your Core Support budget is highly flexible, certain areas are non-transferable, and you cannot redirect funds from these to other categories. These include:

  • Transport Allowance: If your plan includes a transport allowance, it cannot be used for other expenses.
  • Specialised Disability Accommodations: Funds designated for high-needs living accommodations cannot be transferred.
  • In-kind Supports: Pre-paid supports (such as public school transport) cannot be redirected.
  • Specific Expenses: If an item or service is quoted for your plan and explicitly stated in your budget (e.g., individualized living arrangements), it cannot be changed.

In addition, the way your plan is managed will affect how flexible your Core Support budget can be. If some categories are self-managed and others are managed by NDIA or plan managers, you cannot move funds between these different management types.

Overspending and Underspending

It's important to keep track of your spending within your Core Support budget to avoid overspending or underspending. Overspending may occur if you need to move funds across categories or your needs change unexpectedly. Here's how to manage both:

  • Accurate Planning: Be thorough when designing your NDIS plan to ensure that you've included all supports you need.
  • Track Your Spending: Regularly monitor your spending through your plan manager or the NDIS mobile app if you are self-managing. This will help you adjust your spending or redirect funds as needed.
  • Negotiate with Providers: The price limits in your plan are the maximum rates that providers can charge. You can negotiate lower rates with providers if they agree.
  • Request a Review: If you anticipate overspending, request a review of your plan as soon as possible, as reviews can take time, and there is no guarantee of increased funding.

On the other hand, underspending means you have unused funds in your Core Support budget. While less common, this can still happen, and it's crucial to monitor your spending carefully because any unused funds won't roll over to the next year. If you are underspending, it may indicate that your NDIS plan could be revised with a lower budget during your plan review. If this happens, talk with your plan manager to explore additional supports that could help you reach your goals.

Examples of Supports Covered Under NDIS Core Supports

Activities of Daily Living

  • Assistance with personal care activities (e.g., showering, dressing)
  • Household maintenance and cleaning
  • Short-term accommodation (e.g., respite care)
  • Supported Independent Living (SIL) supports
  • Capacity building in self-management

Consumables

  • Low-cost assistive technology (e.g., tablets for telehealth services)
  • Assistive technology rentals (e.g., mobility aids)
  • Continence products
  • Wound care and respiratory equipment
  • Disability-related health consumables and setup

Assistance with Participation

  • Support for accessing community, social, and recreational activities
  • Group activities (e.g., day programs)
  • Employment supports or job skills training
  • Community events, social outings, and centre-based activities

Transport

  • Transport to medical appointments, work, or community activities

Get in touch

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